TERMS OF SERVICE

Buyers may reach out to us with special requests for their products where applicable; however, responding to such requests is not included as part of the product or service unless explicitly stated in the product or service description or list of deliverables. Any requests granted will be at the sole discretion of Cami & Co. Branding and are not an obligation, unless otherwise specified in the product or service description or list of deliverables. By making a purchase from any page on camiandcobranding.com or through a Cami & Co. Branding third-party checkout, including but not limited to camiandcobranding.com/shop, the buyer acknowledges and agrees to the terms outlined in our store policy (camiandcobranding.com/store-policy) and any other site policies, including our privacy policy and general terms.

Please review product and service descriptions for delivery times. Some products are available for instant delivery upon purchase, while others may require time to prepare and send.

None of our products include the right to resell or distribute the provided files or information to others. Each product in our store is licensed for use by a single individual or entity only.

RETURN POLICY

All sales of digital products and services from Cami & Co. Branding are final. This policy covers all digital products and services bought online from Cami & Co. Branding, whether directly through www.camiandcobranding.com or via links redirecting from camiandcobranding.com to other online platforms. This includes, but is not limited to, The Essentials Brand, Brand Design, branding templates, digital downloads, website templates, online courses, memberships, and Canva templates. Final sale items are not eligible for refunds or returns.

PAYMENT

Payment must be made to Cami & Co. Branding. The client agrees to pay the amount specified for the selected product or service at the time of purchase. If payment is declined or not received, Cami & Co. Branding reserves the right to cancel the order and indefinitely withhold delivery of the product.

REPRODUCTION OF PRODUCT

Cami & Co. Branding reserves the right to use any finalised designs for promotional purposes, such as showcasing them on the Cami & Co. Branding website and social media platforms. Additionally, Cami & Co. Branding retains the right to reproduce the Project in any format for marketing, future publications, competitions, or other promotional activities. While the Client is permitted to share any materials provided in the final Deliverables, they are not allowed to share any materials or presentations used by Cami & Co. Branding during the Project’s development process.

TERM

Any service-based project will automatically conclude upon the completion of the Deliverables by Cami & Co. Branding, as outlined at the time of purchase. For further details on Deliverables policies and definitions, please refer to the Deliverables section on this page. Instant-download purchases will also automatically conclude once the purchase is completed. If Cami & Co. Branding requires additional information or action from the customer to satisfactorily complete a service, the company will contact the customer directly. In such cases, the project timeline or delivery time may be paused until the necessary information or action is provided, after which the timeline will immediately resume. Due to the digital nature of all products and services, customers are responsible for promptly downloading or transferring any digital deliverables to their personal computer or drive within three months of completion.

DEFAULT

The occurrence of any of the following shall constitute a material default under this Project Agreement:

1. The failure to make a required payment when due.
2. The insolvency or bankruptcy of either party.
3. The subjection of any of either party’s property to any levy, seizure, general assignment for the benefit of creditors, application or sale for or by any creditor or government agency.

LIMITATION OF LIABILITY CLAUSE

Our company, including its directors, officers, employees, and agents, shall not be held liable for any damages arising from or related to the use of our products or services. In any event, the liability of our company and its directors, officers, employees, or agents for any claim will be limited to the amount the customer paid for the specific product or service in question. By using our products or services, you agree to release us, our directors, officers, employees, and agents from any and all claims, damages, or losses, including but not limited to direct, indirect, incidental, consequential, or punitive damages, that may arise from or relate to your use of our products or services. Please note that no placeholders, text, examples, or other content within our products should be interpreted as legal advice from Cami & Co. Branding.

REMEDIES

If a party fails to fulfill any significant provision, term, or condition of a Product or Service (including but not limited to failure to make a payment when due), the other party may, in addition to any legal rights available, terminate the Product or Service by issuing a written notice to the defaulting party. This notice must clearly outline the details of the default. The defaulting party will then have fourteen days from the notice’s effective date to rectify the issue(s). If the issue(s) is not resolved within this time frame, unless the notifying party agrees otherwise, the Product or Service will be automatically terminated.

EXITING THE PROJECT WITHOUT DEFAULT

If at any point during the process, Cami & Co. Branding determines that it is unable to fulfill a product or service request for any reason, Cami & Co. Branding reserves the right to cancel the order and will refund the full amount to the original payment method used for the purchase.

PLATFORMS

If a purchased product is hosted on an external platform such as Canva, ClickUp, Notion, Elementor, WordPress, or Squarespace, Cami & Co. Branding is not liable for any changes made to those external platforms that might impact the product. For example, if an external platform removes a feature that was used in the product after purchase, Cami & Co. Branding will not be responsible for any effects caused by that change.

SEVERABILITY

If any part of this Store Policy is found to be invalid or unenforceable, the rest of the provisions will still apply and remain in effect. If a court determines that a provision is invalid or unenforceable but can be made valid and enforceable by restricting its scope, then the provision will be adjusted and enforced accordingly.

WORK PRODUCT OWNERSHIP

If a customer purchases a Template that includes photography, they acknowledge that these images are provided as placeholders and examples only. It is the customer’s responsibility to replace these images with ones they own before using the Template for publication. The customer is also responsible for obtaining and registering their own trademark or copyright for any Work Product resulting from products or services purchased from Cami & Co. Branding, whether directly from camiandcobranding.com or through a third-party checkout service like Stripe. In the event of a trademark claim related to the Work Product, whether the claim is deemed valid or invalid, Cami & Co. Branding will not be liable for any resulting losses, legal fees, or other costs. Cami & Co. Branding does not assume responsibility for any legal claims or losses related to copyright or trademark issues concerning the work product. By purchasing any product or service, the Client agrees to indemnify and hold Cami & Co. Branding harmless from any claims, damages, or expenses arising from copyright or trademark disputes related to the use of materials in the final designs. 

DISPUTE RESOLUTION

The parties shall first attempt to resolve any dispute arising out of or in connection with this Agreement through amicable negotiations. If the dispute cannot be resolved through negotiation, it will be addressed using the Alternative Dispute Resolution (ADR) procedure outlined below. Any disputes or controversies related to this Agreement will be resolved through binding arbitration under the rules of the Chartered Institute of Arbitrators (CIArb). The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. 

In the event that a claim is made that the Work Product used by the Client infringes upon a trademark, Cami & Co. Branding will not be liable as it is the Client’s responsibility to verify and register any trademarks they wish to protect. Neither party may initiate a claim with their bank or financial provider to halt payment without explicit instructions from the arbitrator as part of the arbitration process. Doing so will be considered a breach of contract and may result in a fine of up to £2,500 payable to the other party.

FORCE MAJEURE

If either party’s performance under this Project Agreement is hindered or prevented by causes beyond their reasonable control (“Force Majeure”), and the affected party promptly notifies the other party in writing of the event, then their obligations will be suspended to the extent necessary. Force Majeure includes, but is not limited to, natural disasters, plagues, epidemics, pandemics, outbreaks of infectious diseases, public health crises, quarantine restrictions, fires, explosions, vandalism, storms, military or civil authority actions, national emergencies, insurrections, riots, wars, strikes, lock-outs, work stoppages, or supplier failures. The affected party must make reasonable efforts to avoid or mitigate the impact of such events and resume performance as soon as the issue is resolved. A situation is considered within a party’s reasonable control if it is caused by that party or its employees, officers, agents, or affiliates.

DELIVERABLES

The deliverables for any product or service purchased from our store are limited to those specifically described on the corresponding page within camiandcobranding.com, in accordance with camiandcobranding.com/store-policy. Please note that any descriptive terms (such as beautiful, bold, fun, custom, powerful, etc.) used to characterize the deliverables are subjective and not guaranteed. Due to the varying interpretations of such adjectives, these descriptions reflect Cami & Co. Branding’s understanding and are not binding. Therefore, Cami & Co. Branding is not liable if the purchaser finds these descriptive terms to be inaccurate or unsatisfactory. Our responsibility is limited to the objective deliverables listed (e.g., number of pages, logos, etc.). Cami & Co. Branding will not be accountable for additional support or consultations beyond the specified deliverables, unless otherwise stated on the product or service page.

If Cami & Co. Branding requests information from the buyer to customize or deliver a product or service, the interpretation of this information is at Cami & Co. Branding’s discretion. Customers should also be aware that minor differences in color, form, or other elements between mockups and the final product may occur due to factors such as screen variations or final adjustments before delivery. Mockups displayed are for illustrative purposes only and are not guaranteed to be included in the final deliverables unless explicitly specified.

REVISIONS

For products and services that include revisions, upon receiving a revision request, Cami & Co. Branding will adjust the concept or option as per our interpretation of the request and present the updated version to the Client. The Client can either approve this update or request further revisions, up to the maximum number of rounds or time limits specified for revisions in the project or service. Revision requests must be made before the final design system begins export and delivery. 

For a revision request to be valid, it must align with high design standards and be actionable. If Cami & Co. Branding deems a revision request invalid due to issues with quality or feasibility, we may suggest an alternative approach or seek additional clarification. Any revision request should not result in more than one additional design concept. Revisions will be presented to the Client within two business days of receiving the request.

Revisions, refinements, or other change requests are included only when explicitly stated in the descriptions of a product or service from Cami & Co. Branding

ENTIRE AGREEMENT

This Agreement constitutes the complete and exclusive understanding between the parties, and there are no other promises or conditions, whether verbal or written, related to the subject matter of this Agreement. It overrides and replaces any previous written or verbal agreements between the parties.

AMENDMENT

This Agreement may be modified or amended in writing, if the writing is signed by the party obligated under the amendment.

GOVERNING LAW

This Agreement and any dispute or claim arising out of, or in connection with, it, its subject matter or formation (including non-contractual disputes or claims) is governed by, and construed in accordance with, the laws of England and Wales. Subject to the dispute resolution clause referenced below, the Parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, this Agreement, its subject matter or formation (including non-contractual disputes or claims).

WAIVER OF CONTRACTUAL RIGHT

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of this Agreement.

HOLIDAYS

If the due date for any payment or action required by Cami & Co. Branding or the client falls on a Saturday, Sunday, or public holiday at the location where the payment or action is to be made, the due date will be extended to the next Business Day (Monday through Friday).

ASSIGNMENT

Neither party may assign or transfer this Agreement without obtaining the prior written consent of the other party, which consent shall not be unreasonably withheld.

GENERAL APPLICATION OF STORE POLICIES TO STORE PRODUCTS

All store policies, including but not limited to return and exchange policies, shipping policies, and warranty policies, apply to all store products unless they are specifically excluded due to the nature of the product or explicit exemptions stated in the policies. Updates to store policies may be applied retroactively.